Terms of service

Last updated: 25 May 2026

Welcome to The Pre-Hospital Classroom. By accessing or using our website, services, products, memberships, training materials, or simulator platforms, you agree to comply with and be bound by the following Terms of Service.

If you do not agree with these terms, please do not use our services.

1. Definitions

Throughout these Terms:

“Company”, “we”, “us”, “our” refers to The Pre-Hospital Classroom.

“User”, “customer”, “member”, “you” refers to any individual or organisation accessing our website, products or services.

“Services” include but are not limited to:

Digital downloads
PowerPoint packages
Learning resources
Memberships
Educational content
Major Incident Simulator access
Online tools
Physical products
Website content

2. Eligibility

You must be at least 18 years old, or have permission from a parent, guardian, employer, or educational organisation where appropriate, to use our services.

By using our services you confirm that:

Information you provide is accurate
You are legally able to enter into agreements
You will use services lawfully

3. Orders and Payments

All prices are shown in GBP (£) unless stated otherwise.

We reserve the right to:

Refuse or cancel orders
Correct pricing errors
Limit product quantities
withdraw products without notice

Payment must be successfully completed before products or services are delivered.

4. Digital Products

Digital products include:

PowerPoint packages
PDF resources
Video content
Downloadable materials
Simulator access
Membership content

Upon purchase you are granted a limited, non-transferable, non-exclusive licence for personal or authorised business use.

You may not:

Resell products
Share download links
Upload materials to file sharing platforms
Copy substantial content for redistribution
Remove branding, copyright notices or ownership information
Claim our content as your own

5. Membership Accounts

Users creating accounts agree to:

Keep login information secure
Maintain accurate account details
Accept responsibility for activity occurring under their account

We reserve the right to suspend or terminate accounts where:

Fraudulent activity is suspected
Account sharing is detected
Abuse of systems occurs
These terms are breached

6. Major Incident Simulator Usage

The Major Incident Simulator and associated systems are provided for:

Educational, training and simulation purposes only.

The simulator:

Does not provide medical advice
Does not replace formal training
Does not replace clinical judgment
Should not be relied upon in real-world emergencies

Users accept responsibility for any decisions made outside of the educational environment.

7. Educational Disclaimer

Our content is intended for educational purposes only.

Although we make reasonable efforts to align material with relevant guidance and standards, including UK pre-hospital practices where applicable:

Guidance changes over time
Clinical practice varies between organisations
Users should verify information against their own local policies and current clinical guidance

We do not guarantee that content will always reflect the latest standards or organisational procedures.

8. Intellectual Property

All content on our websites and services including:

Logos
Graphics
Designs
Text
Videos
Training resources
PowerPoints
Simulator content
Source material

remains the intellectual property of The Pre-Hospital Classroom unless otherwise stated.

Unauthorised reproduction, distribution or commercial use is prohibited.

9. User Conduct

Users agree not to:

Use services unlawfully
Attempt unauthorised access
Upload harmful code or malware
Interfere with website operation
Share offensive, abusive or unlawful content
Attempt to copy, reverse engineer or exploit systems

10. Limitation of Liability

To the maximum extent permitted by law, The Pre-Hospital Classroom shall not be liable for:

Indirect or consequential loss
Loss of profits
Loss of business opportunities
Loss of data
Service interruptions
User misuse of products or educational content

Our maximum liability relating to any claim shall not exceed the amount paid for the relevant purchase.

Nothing in these terms excludes liability that cannot legally be excluded under UK law.

11. Third-Party Services

Our services may integrate with third-party providers including payment processors, hosting services, analytics platforms and communication providers.

We are not responsible for: